9wickets sports Privacy Policy – Our commitment to protecting your data

1 Introduction

9wickets sports (referred to as "we", "us", or "the platform") holds your privacy in the highest regard. This Privacy Policy explains how we handle your personal information when you use the website at https://9wicketssports.net or our mobile app.

This Privacy Policy is part of our Terms & Conditions an integral part of. By using the platform, you are deemed to have accepted this Privacy Policy.

We believe transparency is the best policy. That's why this Privacy Policy is written in plain, straightforward language — no legal jargon, no fine print.

2 What Information We Collect

9wickets sports collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Directly Provided Information

Automatically Collected Information

• IP Address & Device Type – For security and fraud prevention.
• Browser information & operating system – To improve the platform experience.
• Platform Activity Logs – Betting history, login times, and page visits.
• Location data (approximate) – Based on IP address, not precise GPS.
• Cookies & Tracking Technologies – To remember user preferences.

3 How Your Information Is Used

9wickets sports uses your data only for specific, legitimate purposes. We never use your information for anything unrelated to our services.

• Account management: To verify logins, process password resets, and maintain account security.
• Transaction Processing: To process deposits, withdrawals, and betting transactions.
• Identity verification (KYC): To meet legal obligations and prevent fraud.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, account notifications, and promotional offers.
• Responsible Betting: To detect unusual betting patterns and provide support where needed.
• Legal Compliance: To meet regulatory compliance requirements.

You can unsubscribe from promotional emails or SMS at any time. However, important account-related notifications cannot be turned off.

4 How long your data is retained

9wickets sports does not retain your data longer than necessary. Below is a breakdown of how long different types of information are kept:

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

5 Who your data is shared with

9wickets sports never sells your data. However, in certain circumstances, information may be shared with trusted partners:

Trusted Service Providers

• Payment Processors: To process transactions. They receive only the information necessary to do so.
• Identity Verification Service: To complete the KYC process.
• Cloud Storage Provider: For secure data storage.
• Analytics Services: To improve platform performance.

Legal Obligations

Where required by applicable law or a valid regulatory directive in Bangladesh, we may be obligated to share information with the relevant authorities. In such cases, we disclose only the minimum data necessary.

6 Cookie Policy

Cookies are small text files stored in your browser. 9wickets sports uses cookies to make your experience smoother and more personalized.

Types of cookies we use

• Essential Cookies: For login sessions and security. The platform cannot function without these.
• Preference Cookies: To remember your language, theme, and other settings.
• Analytics Cookies: To understand how many users are visiting each page.
• Performance cookies: To monitor page load speed and identify technical issues.

Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling certain essential cookies may limit your access to some platform features.

7 Your rights

As a 9wickets sports user, you have certain important rights regarding your personal information:

• Right to Know: You can find out what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data Portability: You can receive your data in a structured, portable format.
• Right to object: You can object to receiving marketing communications.

8 Children's privacy

9wickets sports strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.

Age is verified at registration and re-verified during the KYC process. If a user is found to be under 18, their account will be immediately closed and all associated data will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

9 Security measures

9wickets sports follows the highest industry standards to keep your data secure. Our multi-layered security framework includes:

• 256-bit SSL/TLS encryption: All data transfers are encrypted.
• AES-256 Data Encryption: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: To prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third parties.
• 24/7 Security Monitoring: Unusual activity is detected in real time.

10 Third-Party Links & Services

The 9wickets sports platform may reference third-party services from time to time, such as payment gateways or sports data providers. These services operate under their own privacy policies, and 9wickets sports is not responsible for their practices.

Our platform may use Google Analytics or similar analytics tools that collect anonymous usage data. This data is never linked to your personal identity.

11 Privacy Policy Updates

9wickets sports may update this Privacy Policy as needed. For significant changes, we will:

• We'll update the "Last Updated" date at the top of the page.
• We will send a notification of the changes to your registered email.
• We'll display a pop-up notification when you log in to the platform.

Continued use of the platform after any changes have been made will be considered as your acceptance of the updated policy.

12 Contact us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

We typically respond within 24–48 hours. Privacy-related requests will be addressed within a maximum of 30 days.